8/7～8/17 配送スケジュールに関するご案内

いつもPERSON&PEOPLE ONLINE STOREを
ご愛顧いただき誠にありがとうございます。

オンラインストアの配送スケジュールに関してご案内致します。

上記期間中は商品の発送、インスタグラムDM及びinfoメールでのお問合せ全ての対応に関しましても休業とさせていただきます。

※オンラインストアからのご注文は

24時間お受けしております。

8/7(木)18：00以降に頂きましたご注文は
8/18(月)よりご注文頂きました順に
順次発送させていただきます。

また、期間中に頂きました
お問合せへのご返信に関しましても
8/18(月)より順次ご対応させていただきます。

【配送スケジュールに関しまして】
休み明けのご注文が大変込み合い、また、物琉増加や交通渋滞が予測されます為、商品のお届けに通常よりもお時間を頂く場合がございます。商品は発送準備が整い次第順次発送させて頂きます。3営業日以内での発送を予定しておりますが、お届けまでお時間を頂いてしまう可能性がございますことご理解頂きますようお願い申し上げます。

お客様にはご不便、ご迷惑をお掛け致しますが

何卒ご理解頂きますよう宜しくお願い申し上げます。

不明な点がございましたら
下記までお問合せください。

-　お問合せ先　-

PERSON＆PEOPLE

ONINE STORE

mail : info@person-p.jp

(平日11：00～18：00)
※休業日を除く

8/7～8/17 配送スケジュールに関するご案内

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Regarding delivery

1.Shipping method

・Products you order will be delivered by Sagawa Express or Japan Post.

・For inquiries about changing the arrival date or shipping address after the product has been shipped, please check the tracking number and contact the shipping company directly.

2.About shipping charges

・The price will be 680 yen (tax included) nationwide. However, shipping is free for purchases over 10,000 yen (tax included).

・Shipping charges will be paid together with the total amount of the ordered products.

3.About delivery

・Due to product production, pre-ordered items may arrive earlier or later than the scheduled arrival date on the product page.

-Standard products are usually delivered within 7 business days (excluding Saturdays, Sundays, and holidays). However, if there is a high volume of orders or around holidays, delivery may be delayed.

・If you are not home, please let us know your desired date and time for redelivery within one week after the absence notice is issued.

Additionally, if the storage period for the package has passed, the order will be automatically canceled without any instructions from the customer as the package could not be delivered due to long-term absence.

4.About shipping address

·But only in Japan.

・It is also possible to specify a delivery address other than the orderer's address.

・If you specify a delivery address, invoices for the product price and information on the arrival date of the product will be sent to the customer who placed the order.

Regarding changes/cancellations

・We cannot accept any changes or cancellations after purchasing the product, even before the product is shipped, so please consider carefully before purchasing.

・Additional orders or multiple orders cannot be combined after an order has been completed.

About returns and exchanges

1. Handling of defective products

2.Handling returns

We do not accept returns or exchanges of products for reasons other than those listed below.

(1) If a product different from the one you ordered is delivered

We do not accept requests for reasons that differ from the image of the ordered product (color, size, texture, etc.).

(2) If the product is defective

We do not accept returns or exchanges for products purchased outside of PERSON & PEOPLE ONLINE STORE. Please note.

3.Cancellation/exchange due to customer convenience

We cannot accept cancellations after purchasing the product, nor any cancellations, exchanges, or returns due to customer convenience.

Additionally, returns without contacting us (defective items only) will take time to process, so please contact us before returning the item.

*If you refuse to receive the package, you will be charged the round-trip shipping fee.

*If the customer continues to refuse to receive, be absent for a long period of time, or cancel due to customer circumstances, we may restrict the use of the site.

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